Below are some of our most frequent Embroidery FAQ that we receive here at Bayside. Read below to see if we can answer anything for you!
For more detailed information, check out our Embroidery Page, which you can find here.
What is your standard turn around time?
Our turn-around time is 5-15 business days upon approval of the quote and finalized artwork. For most orders, turn-around time is 10 business days following approval of a mock up. Turn-around may also depend on the number of pieces you are getting, as well as the complexity of the design. For example, if you were getting over 200 items done, it is always safe to allow 3 weeks for processing.
Also! It’s always a good idea to mention if you have a specific deadline you are working under!
Do you offer rush services?
We do! Call ahead and double check that we can accommodate your time line.
Rush services may be subject to a fee.
Can I see a sample of my design before we embroider the materials?
Yes! We offer samples for embroidery. A sample is available for a small fee. With that sample you also get one free edit if you are dissatisfied with the logo. Any additional samples may be subject to a fee.
Please note! If you are working under tight deadlines, multiple samples and re-digitizing puts a hold on your project and may delay your deadline. Try to make sure that all editing and details are worked out in the mock up stage with vector artwork, pre-digitizing. See our digitizing section for more information.
Can you do same-day or next-day embroidery?
Due to the way we schedule our daily production, we cannot accommodate same-day embroidery projects. On occasion, we can manage a small next-day embroidery project if we already have your artwork on file and digitized. If you have any serious emergencies, call ahead and we will see what we can do!
Do you do patches?
Yes we do! We have a minimum order of 50. Orders exceeding 100 will take 3 – 4 weeks.
I don't have a design. Can you create one for me?
Yes! We have an in-house graphic designer that will be more than happy to work with you on your project. You can get in touch with them directly via telephone.
Can I have the DST file?
Bayside Embroidery owns the exclusive right to all DST files that we digitize. As long as you are embroidering with our company, we will hold the DST for our own reference and file with your project history. The file is only available for release if you decide to embroider outside of Bayside. The file will be released with a fee. See our Digitizing section for more information and details on our ownership policy.