Embroidered designs add a high-quality finishing touch to all sorts of materials. You’ll work directly with our Graphic Designer to make sure that the details, color, placement and sizing of your design are correct. After you approve the final design, we convert the design file into a DST, a graphic file specifically for embroidery machines. The DST file is saved with us at Bayside, and our experienced embroiderers will run your project. With your DST on file, we can rerun your project whenever you’d like.
Click here to read our Standard Operating Procedure Document.
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Click here for Frequently Asked Questions and read below for more information on our process.
10 day standard turn-around. Courier and delivery services also available.
Running out of time? Have your embroidery project in a week or less.
With your designs on file, run your projects again with an even more streamlined process.
Embroidered designs offer a high-quality, finishing touch to all sorts of materials. You’ll work directly with our Graphic Designer, to make sure that the details, color, placement and sizing of your design is correct. Once the final version of the design is approved and finalized, it moves on to our Digitizer, who converts the design file into what is called a DST, or, a graphic file specifically for embroidery machines. Once the DST file is saved with us at Bayside, we can re-run your project whenever you’d like.
You can bring in your own materials, or we can order for you via our wholesalers, which you can find here. When we quote your project, just mention whether or not you will be providing materials and we will factor it into the pricing.
Since every project has lots of nuanced differences, we do not have a standard pricing list. The best way to request a quote is to use the form on this site, email or call us directly. If you are emailing, attach the design that you are looking for. This will help us generate a quote more quickly and accurately.
For items supplied by Bayside, the minimum item quantity is 24 pieces. For customer-supplied items, the minimum quantity increases to 36 items. Smaller orders may be accepted on a case-by-case basis. Our pricing is set up in brackets. The more you order, the price of each embroidery application will decrease*. Our standard brackets are: 1-12 items, 13-35 items, 36-71 items. Larger orders are quoted upon request. *Note, that this is per design.
These elements play the largest factor in your digitizing and application costs. A left chest logo or line of text will always be less expensive than a full back, very detailed design. When you receive your quote, you will notice that the price will fall within a certain parameter. This range is because the final price is dependent upon the final amount of stitches on your design. Larger, 3D, or more complicated designs will usually tend to be more expensive than smaller or simpler designs.
If You are Providing Materials
You can bring in your own materials, or we can order for you via our wholesalers, which you can find here. When we quote your project, just mention whether or not you will be providing materials and we will factor it into the pricing. If you bring in you’re own material, you will just be paying for your embroidery. If we are also ordering the material for you, the quote will cover the material as well as the embroidery and any other logistics involved, such as shipping.
After the quote and artwork is approved, we typically work on a 10 business day turn-around for a majority of our projects. Though, this is dependent upon the number of pieces and the size or complexity of the design. For projects with personalization, turn-around time is typically 15 business days. Rush services are available upon request with an applicable fee. Same-day embroidery is not available.
Orders for patches that exceed 100 total will take 3 to 4 weeks processing.
Don’t see your answer here? Read our Embroidery FAQ!
Any prepared artwork or reference images should be sent to us via email. While we prefer a native Illustrator file, we can definitely work with any high-quality JPEG, PNG or PDF. Once the artwork is sent, we will review to make sure that it can be embroidered the way that you have specified. If you already have a DST file, you can send that directly to us. Please see our digitizing section for more information.
If you don’t have any artwork, that’s fine too! We are more than happy to work with you in creating a design from scratch.
If you have gotten your embroidery done before and would like to recreate the same design, it is always helpful to bring a sample in so we can refer to it while we are embroidering!
Once we have an idea of what we are embroidering, we will provide up to three free mock ups. Any additional changes may be subject to a $25 charge.
This is the stage to take care of any major design editing. Once a mock up is approved, that version is considered ‘finalized artwork’ and will move on to digitizing. When your artwork file is digitized, it becomes more complicated to make edits and may incur more fees, delays and re-digitizing costs.
We will only apply an artwork charge if your logo requires a ‘re-draw’ from a low quality image, or if we are creating a design from scratch. This artwork rate is $25 per hour. Minimum charge of $25.
When the basic vector artwork file is approved and finalized, it will be set up for embroidery, or, Digitized. This new file is called a DST file. This file is kept on record at Bayside under your company or personal name along with your project history.
Elements of your design are digitized specifically to receive certain types of stitching, or to be embroidered on specific materials. For example, designs for hat fronts are digitized differently than designs for tees, or, ‘flat’ items. This is because the design has to be digitized with the curve or bend of the hat in mind.
We charge a one-time fee for digitizing designs. Once we set up the DST file, you do not have to pay this fee again if we are re-running the same design. When you receive your quote, you will notice that the price will fall within a certain parameter. This range is because the final price is dependent upon the final amount of stitches in your design. Large, 3D, or more complicated designs will usually tend to be more expensive than smaller or simpler designs.
We do accept professional DST files from clients. Do be advised that we will assume that your file is production ready. We cannot make any major changes, so make sure that your file is exactly what you’re looking for. Each design may be digitized differently from digitizer to digitizer, so if we do have make any edits, it is helpful to have a sample of a previous run so we can make sure everything stays consistent as far as the type of stitch or fill.
Re-digitizing may happen if there is any major re-sizing of your design, or editing outside of color changes. We will let you know upfront if we have to re-digitize for any reason at all. If it does have to happen, there is usually an editing fee, dependent upon the logo and your original digitizing costs.
Please note! All major editing and finalizing of sizes should be done in the mock up stage, before digitizing. Re-digitizing may also delay the project, and pushes us for time, especially if you have a particular deadline you’re working under. Try to take care of any basic editing or re-sizing during the mock up stage, so we can have “Production Ready” artwork by the time we digitize. Digitized logos are assumed to be the finalized design. It helps make things much simpler, quicker and more cost effective for everyone!
The initial digitizing fee pays for the set up of your design and keeps it on record at Bayside for up to three years. While the client holds the rights to any original artwork, any embroidery file that we digitize in-house becomes the exclusive property of Bayside Embroidery. Though we own the rights to the embroidery file, it will not be reproduced beyond the client’s request. If the client wishes to take the embroidery file, it will be available for release with a fee.
For a download of our policy, please click here.
Very occasionally, mistakes do happen! We are very proud of our work here at Bayside and want our products and customer service to reflect that. If you are unhappy with the final product, we are more than happy to find a solution with you. It is best to call us directly or to come in to discuss any issues.
1-50 pieces allow 1 piece for damages. 50+ pieces allow 2% for damages. If there is an excess of allowance we will replace the garments or issue credit for future orders.
